Our reimbursement policy lasts 30 days . If more than 30 days have passed since your purchase, we cannot unfortunately offer neither refund nor exchange.
To be able to be returned, your article must be unused and in the state you received . It must also be in its original packaging.
Once your return has been received and inspected, we will send you an email to tell you that We received the returned article. We will also specify if your refund is approved or refused.
If it is approved, your refund is then processed and your credit card or initial payment card is automatically credited within a few days.
delayed or missing reimbursements (if applicable)
If you have not yet received a refund, first review your bank account.
then contact the Company issuing your credit card, because the official display of your reimbursement may take some time.
Then contact your bank. The display of a refund is often preceded by a processing period.
If you have carried out all these procedures and you have still not received your refund, contact us at the following address: Manon. firstname.lastname@example.org.